FAQ

How to Measure Your Shoe Size at Home You only need to take two measurements when determining your shoe size: foot length and foot width. You'll need a flat ruler and a wall. We recommend measuring both feet since one may be larger than the other; if there's a notable difference, buy the larger size. How to Measure Foot Length Measure your foot length in inches. 1: Lay the ruler flat on the floor with the zero end flush against the wall. 2: Place your heel against the wall with your toes forward. Your heel should rest gently without pressing into the wall too much. 3: Measure the distance from the wall/your heel to the tip of your longest toe (for most people, this is either the big toe or the second toe). 4: Write this number down. How to Measure Foot Width Measure the Widest part of your foot to ensure a good fit. 1: Place the ruler on the ground horizontally in front of you. 2: Step onto the ruler with the ball of your foot (the widest part). 3: Measure the distance from one side of your foot to the other (in inches). 4: Write this number down. Kara Mac Shoes Size Charts for Women Once you've measured your foot length and width, you have everything you need to determine the best shoe fit for you. The length measurement determines your shoe size The width measurement can help you know whether you should purchase narrow-, medium/average- or wide-width shoes. JUMP DOWN to the next FAQ to view Size Charts for all of our Styles ** at this time, Kara Mac Shoes offers Medium width shoes. Because of the incredible Brazilian Leather, even if you have a wider foot, (like Kara Mac), the leather will naturally stretch with your body heat in a very short time. Kindly reach out if you are unsure kara@karamac.com

Most of our shoes are true to size in full and half sizes, however, due to certain materials you may need to size up or down. For instance, The Boho boot tends to run long – the nature of the design – so we suggest that you order ½ size down from your normal shoe size. We recommend sizing down 1/2 size for The Ballet Flat and Perfect Pump as the shoe leather can stretch quickly. The GiGi, Celebrity, Stunning Sandals and Snappy Slide are true to size in medium width. Please read shoe descriptions to understand how to make the best sizing decision and JUMP UP to see FAQ Sizing Charts for each Kara Mac Shoe Style.

Our shoes are easy to customize with designer heels and accessories. Just "snap-and-clip". Here's a video on how to interchange heels. Our accessories are snap on and off.

If you have a difficult time removing the heel color to exchange for another style, gently take a butter knife and widen the gap to encourage it to come off. The more you use the heel covers and remove them, they will begin to "break in" for easier removal.

We proudly offer hassle free returns on all unused products within 30 days of purchase and with proof of purchase. To return our product, please email us at kara@karamac.com Kara Mac Shoes reserves the right to inspect and approve all returns. We also have the right to refuse any refund requests that does not comply with our policy requirements - unused, unworn products, product damage, request made outside of 30 days of purchase and no proof of purchase. ​ Refunds can take a few minutes to a few days depending on your financial institution or method of payment.

Exchange requests can be submitted for another size of the same style or equal price of original purchase. For more complex exchanges (i.e. we're out of your size and therefore you request a different shoe style), please email kara@karamac.com

We Stand Behind our Products. If a product seems to be damaged or defective upon receipt, please notify us within 14 days and include a photo/video of the issue. Examples of issues include blemishes, faulty parts, or missing parts. Products deemed damaged as a result of the company can be replaced free of charge. Products that appear nefariously damaged will not be replaced. If you have a difficult time removing the heel color to exchange for another style, gently take a butter knife and widen the gap to encourage it to come off. The more you use the heel covers and remove them, they will begin to "break in" for easier removal.

Using Afterpay, you can pay for your order in FOUR interest-free payments. Split your purchase into FOUR payments with no impact on credit score and no late fees. How to Use It: Choose PayPal at checkout to pay later with Pay in 4. Complete your purchase with a 25% down payment. Use autopay for the rest of your payments. It's easy!